Shipping policy

SHIPPING POLICY

Last Updated: September 18, 2026

Thank you for shopping with AVYRON. This Shipping Policy explains how orders placed through avyronstoreusa.com are processed, shipped, tracked, and delivered.

AVYRON is operated by ZatoCase LLC and works with third-party suppliers, fulfillment centers, logistics partners, and carriers to deliver products to our customers.

1. BUSINESS INFORMATION

Store Name: AVYRON
Legal Business Name: ZatoCase LLC
Website: avyronstoreusa.com
Email: storeavyron@gmail.com
Business Address: 4800 N Federal Hwy, Boca Raton, Florida 33431, United States
Country: United States

2. ORDER PROCESSING TIME

Orders are generally processed within:

2–4 business days

Processing time begins after payment has been successfully authorized and the order has been confirmed.

Business days generally exclude Saturdays, Sundays, and applicable public holidays.

During processing, your order may undergo:

  • Payment confirmation;
  • Fraud-prevention checks;
  • Order verification;
  • Product preparation;
  • Packaging;
  • Fulfillment processing; and
  • Transfer to the applicable logistics provider.

Processing time is separate from shipping and delivery time.

3. ESTIMATED DELIVERY TIME

After processing, the estimated delivery time is generally:

9–12 business days

Therefore, customers should consider both the processing period and the estimated transportation period when calculating the approximate arrival of an order.

Delivery times are estimates rather than guaranteed delivery dates.

Actual delivery times may vary depending on the destination, carrier, customs procedures, logistics network, local postal service, weather, peak periods, and circumstances outside our reasonable control.

4. INTERNATIONAL FULFILLMENT

AVYRON operates as an international e-commerce retailer.

Products may be stored, prepared, and shipped directly by third-party suppliers and fulfillment partners located outside the United States, including China.

Your order may therefore be shipped internationally directly from a supplier or fulfillment facility to your delivery address.

This fulfillment model allows AVYRON to offer products without requiring every item to first pass through a warehouse operated by AVYRON in the United States.

5. MULTIPLE PACKAGES

If your order contains multiple products, the products may be fulfilled from different locations.

As a result, a single order may occasionally arrive in more than one package.

Packages may have different tracking numbers and may arrive on different dates.

Receiving one package does not necessarily mean that the entire order has been delivered if other items were shipped separately.

6. SHIPPING CONFIRMATION

Once your order has been prepared for shipment, you may receive a shipping confirmation containing tracking information.

The shipping confirmation may include:

  • Tracking number;
  • Carrier or logistics information;
  • Tracking link; and
  • Shipment status.

Please ensure that the email address entered during checkout is correct.

7. TRACKING INFORMATION

Tracking information may not update immediately after a tracking number is created.

In some cases, it may take approximately 2–5 business days for the first meaningful tracking updates to appear after the package enters the carrier's logistics network.

This does not necessarily mean that the package has not been shipped.

International shipments may pass through several logistics providers before reaching the final-mile carrier.

Tracking information is generated and updated by third-party carriers and logistics providers. AVYRON does not directly control the timing of every tracking update.

8. INTERNATIONAL TRANSIT

International shipments may pass through several stages, including:

  • Supplier fulfillment;
  • Origin logistics facility;
  • Export processing;
  • International transportation;
  • Customs processing;
  • Destination-country logistics facility;
  • Transfer to a local carrier; and
  • Final-mile delivery.

It is normal for international tracking to remain unchanged for a period while the package moves between logistics facilities or countries.

9. CUSTOMS PROCESSING

International orders may be subject to customs processing in the destination country.

Customs authorities operate independently from AVYRON.

Customs inspections or clearance procedures may occasionally increase delivery time.

AVYRON cannot guarantee the duration of customs processing and is not responsible for delays caused exclusively by customs authorities or other governmental agencies.

10. IMPORT DUTIES AND TAXES

Depending on the destination and applicable laws, international shipments may be subject to import duties, taxes, customs fees, or other government charges.

Where such charges are not collected at checkout, they may be assessed separately by the applicable authority or carrier.

Responsibility for these charges will be determined according to applicable law and any information presented during checkout.

11. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address during checkout.

This includes, where applicable:

  • Full recipient name;
  • Street address;
  • House or apartment number;
  • City;
  • State;
  • ZIP or postal code;
  • Country; and
  • Telephone number when required for delivery.

Please review your shipping information carefully before completing your purchase.

12. INCORRECT SHIPPING ADDRESS

If you discover an error in your shipping address, contact us immediately at:

storeavyron@gmail.com

We will make reasonable efforts to correct the address before fulfillment.

However, once an order has entered fulfillment or has been transferred to the carrier, we cannot guarantee that the shipping address can be changed.

AVYRON is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer, except where otherwise required by applicable law.

13. DELIVERY ATTEMPTS

Depending on the destination and carrier, delivery may be attempted at the address provided during checkout.

If delivery cannot be completed, the carrier may:

  • Attempt delivery again;
  • Leave delivery instructions;
  • Hold the package at a local facility;
  • Redirect the package to a pickup location; or
  • Return the shipment according to the carrier's procedures.

Customers are responsible for monitoring their tracking information and following carrier instructions when necessary.

14. PACKAGE MARKED AS DELIVERED

If tracking shows that your package was delivered but you cannot locate it, we recommend first:

  • Checking around the delivery location;
  • Checking with household members;
  • Checking with neighbors where appropriate;
  • Checking with building management or reception;
  • Reviewing any delivery photo or carrier notification; and
  • Contacting the final-mile carrier.

If the package still cannot be located, contact storeavyron@gmail.com with your order number and relevant information so that we can review the situation.

A carrier's confirmed proof of delivery may be considered when evaluating claims involving packages reported as not received.

15. SHIPPING DELAYS

Although most orders are expected to arrive within the estimated timeframe, occasional delays may occur because of circumstances outside our reasonable control.

Possible causes include:

  • Customs inspections;
  • Severe weather;
  • Carrier disruptions;
  • Transportation interruptions;
  • Public holidays;
  • Peak shopping periods;
  • High shipment volumes;
  • Local postal delays;
  • International logistics disruptions;
  • Government restrictions; or
  • Other force majeure events.

A temporary tracking delay does not necessarily indicate that a package is lost.

16. LOST PACKAGES

If tracking information indicates that a package may have been lost during transportation, please contact us at storeavyron@gmail.com.

We may request information reasonably necessary to investigate the shipment with the supplier, logistics provider, or carrier.

When a package is confirmed as lost, we will review the appropriate resolution in accordance with our policies and applicable consumer-protection laws.

17. DAMAGED PACKAGES

If a product arrives damaged, please contact us as soon as reasonably possible and provide:

  • Your order number;
  • Description of the problem;
  • Clear photographs of the product;
  • Photographs of the packaging where relevant; and
  • Any other information reasonably necessary to evaluate the issue.

Eligible cases will be handled according to our Return & Refund Policy.

18. ORDER CANCELLATION

If you wish to cancel an order, contact us as soon as possible at storeavyron@gmail.com.

Cancellation requests are not guaranteed once an order has entered processing, fulfillment, or shipment.

Orders that have already been shipped generally cannot be intercepted or canceled while in transit.

19. DELIVERY RESPONSIBILITY

AVYRON is responsible for arranging shipment of eligible orders to the shipping address provided by the customer.

Once a shipment enters the carrier network, transportation is performed by independent logistics providers.

Nothing in this Shipping Policy limits any consumer rights or responsibilities that cannot legally be excluded under applicable law.

20. CONTACT US

For questions regarding shipping, tracking, or delivery, contact:

AVYRON
Operated by ZatoCase LLC
4800 N Federal Hwy
Boca Raton, Florida 33431
United States

Email: storeavyron@gmail.com
Website: avyronstoreusa.com

When contacting us regarding an existing order, please include your order number so that we can assist you more efficiently.

© 2026 AVYRON. All rights reserved.